Refund and Replacement Policy

This Refund and Replacement Policy ("Policy") constitutes a binding agreement between you ("Customer," "you," or "your") and Psych Tools ("Company," "we," "us," or "our") regarding the terms under which refunds and replacements will be provided. By purchasing from us, you agree to the terms set forth in this Policy.

​

Replacement Policy
We offer replacements exclusively for items that are defective or damaged due to manufacturing issues. If you receive a defective or damaged item, you must contact our customer support team within seven (7) days of receiving your order to request a replacement. The following conditions must be met to qualify for a replacement:

1. Notification: You must contact us within seven (7) days of receiving the defective or damaged item.

2. Condition: The item must be defective or damaged due to manufacturing defects.

3. Proof of Purchase: You must provide proof of purchase, such as an order number or receipt.

Upon verifying the eligibility of your replacement request, we will arrange for a replacement item to be shipped to you at no additional cost.

​

Refund Policy
Refunds are granted only in cases where defective or damaged items cannot be replaced. We do not offer refunds for reasons such as change of mind or incorrect product selection. To request a refund for an ineligible replacement item, please follow the same process outlined in the Replacement Policy above. Approved refunds will be processed within five to seven (5-7) business days from the date of approval.

​

Contact Information
For any questions or concerns regarding this Policy, please contact us at:

• Email: support@psychtools.in

• Phone: +91 92265 10863

• Address: 9, Mecosabagh Christian Colony, Kadbi Chowk, Nagpur - 440014

By purchasing from Psych Tools, you acknowledge that you have read and understood this Policy and agree to its terms.